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Frequently Asked Questions
You have questions. We’re here for it.
Here you’ll find answers to common questions about SOMA Wellness, our workshops, Cozy Conversations, My SOMA, SOMA Rewards, registration, and more. If you don’t see your question here, feel free to reach out — we’re always happy to help.
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Select a category below to find the answers you’re looking for.
01
Workshops & Experiences
SOMA Wellness workshops are restorative, interactive personal-growth and wellness experiences designed to help participants slow down, notice what they are carrying, make room for what matters, and move forward with greater intention. Each workshop has its own focus, activities, and experience.
No. SOMA Wellness workshops are non-clinical personal-growth and wellness experiences. They are not psychotherapy, group therapy, counseling, medical treatment, or a substitute for mental health care. Participation in a SOMA Wellness workshop does not establish a therapist-client relationship.
The intended audience may vary from one experience to another. Each workshop page will clearly identify who the experience is designed for and any event-specific participation requirements.
No. Participation at SOMA is choice-based. You may pass, pause, observe, or modify an invitation based on what feels appropriate for you. You are never required to disclose personal information or share more than you wish to share.
What is included may vary by experience and will be listed on the individual workshop page. Depending on the workshop, registration may include guided activities, participant materials or a workbook/journal, refreshments, take-home resources, and other experience-specific items.
Unless the event page says otherwise, simply bring yourself and anything you need for your personal comfort. If a workshop requires or recommends any specific item, it will be listed with the event details before registration.
Locations may vary by experience. SOMA Wellness is rooted in Middle Georgia, and the exact event location and address will always be provided on the individual experience page and/or registration confirmation.
Please contact SOMA Wellness as soon as possible if your plans change. Refund, transfer, and future-credit options are governed by the Terms & Conditions. Generally, refund requests must be made within 48 calendar hours of the original payment. After that period, payments are nonrefundable. With appropriate advance notice, transfer to another participant or future-workshop credit may be available in accordance with the applicable policy. No-shows forfeit payments made.
SOMA Wellness asks all participants to respect one another’s privacy and not share another participant’s personal story outside of the experience. However, because workshops and community experiences include other participants, SOMA Wellness cannot guarantee that another participant will maintain confidentiality.
Please share relevant accessibility or dietary needs during registration when that option is provided, or contact SOMA Wellness before the experience. We will do our best to communicate available accommodations, accessibility information, and relevant refreshment details in advance.
02
Cozy Conversations
Cozy Conversations is a relaxed SOMA Wellness community gathering for women centered on meaningful conversation, reflection, companionship, and genuine connection. It is intentionally less structured than a workshop... think warmth, conversation, comfortable surroundings, and room to simply be.
No. Cozy Conversations is a non-clinical community experience. It is not psychotherapy, group therapy, counseling, coaching, or a clinical support group. The host facilitates the experience and conversation but is not serving as participants’ therapist during the gathering.
Cozy Conversations is designed as a women’s community gathering. Any additional event-specific age, registration, or participation information will be listed on the individual event page.
Comfort is encouraged. Appropriate pajamas, loungewear, fuzzy socks, and other comfortable clothing are welcome. Think of it as the coziness of a sleepover, without the actual sleepover.
Absolutely. You do not need to know anyone before attending. Cozy Conversations is designed to make room for both existing connections and new ones, and participants are welcome to come alone.
Yes, when space is available. Some Cozy Conversations dates may also be designated as Bring-a-Friend experiences or include special pair pricing. Any special pricing or registration requirements will be clearly stated on that event’s registration page.
The experience is centered on comfortable conversation and connection. Warm beverages such as hot chocolate and tea, water, and light refreshments may be available depending on the event. Exact offerings may be listed with the event details.
No. You may participate in the conversation as much or as little as you choose. You are welcome to share, listen, reflect, or simply enjoy being present in the space.
03
My SOMA
My SOMA is the private member area of the SOMA Wellness website. It gives you one place to stay connected with your SOMA experiences, account information, rewards, purchases, and other member features.
My SOMA Space is your personalized home inside My SOMA. It is designed to give you a quick view of the parts of SOMA that belong specifically to you, including your experiences, SOMA Rewards, purchases, profile, and account tools.
Select My SOMA from the website navigation and follow the sign-up instructions to create your account. You will use your own secure login credentials to access your private member area.
Depending on the features associated with your account, My SOMA may include My SOMA Rewards, My Experiences, My Purchases, your profile, and Account Settings such as your account information, wallet, and saved addresses.
Yes. My SOMA is protected by member login. Your personal account information is associated with your individual account and is not intended to be visible to other SOMA members.
Once you are logged into My SOMA, use the Edit Profile option for your member profile and Account Settings for available account, wallet, and address information.
Use the password-reset option on the My SOMA login screen. Follow the secure instructions sent to the email address connected to your account. SOMA Wellness does not need to know or retain your personal password.
No. SOMA Points cannot be exchanged for cash and have no cash value. Learn more about SOMA Rewards →
04
SOMA Rewards
SOMA Points are the points you earn through eligible participation, purchases, and activities within the SOMA Rewards program. As your points accumulate, you can redeem them for available SOMA Rewards.
Current ways to earn include: *10 SOMA Points for booking an eligible SOMA Wellness workshop. *15 SOMA Points for each eligible SOMA Wellness purchase. Excludes workshops/experiences.*15 SOMA Points for submitting verified feedback (claims form) through My SOMA Rewards for each eligible workshop or experience.*30 SOMA Points in celebration of your birthday. *30 SOMA Points for joining the SOMA community and creating a My SOMA account.*75 SOMA Points for attending an eligible paid SOMA Wellness workshop. Program activities and point values may be updated as SOMA Rewards grows. Current earning opportunities will always be listed on the SOMA Rewards page.
Log into My SOMA and select My SOMA Rewards. Your personal rewards area is where you can view your current point balance and available rewards.
Timing may depend on the activity. Points connected to eligible purchases, bookings, or account activities may appear after the qualifying action has been completed and processed. Workshop-attendance points may be added after attendance has been confirmed. Feedback points are awarded after eligible submissions have been reviewed and verified. Some manually credited points may require additional processing time. Generally, points will be updated within 72 hours.
Complimentary, gifted, staff, volunteer, or otherwise unpaid workshop attendance does not earn the standard workshop-attendance reward unless SOMA Wellness specifically designates otherwise.
Current SOMA Rewards include: 100 points → 15% off an eligible purchase/service200 points → 20% off one eligible individual workshop registration400 points → 40% off one eligible individual workshop registration1,000 points → 100% off / free individual workshop registration
No, unless SOMA Wellness specifically states otherwise. SOMA Rewards, promotional pricing, referral rewards, Bring-a-Friend pricing, coupons, special offers, and other discounts cannot be layered or stacked. If more than one eligible offer is available, you may choose which eligible offer you would like to use.
05
Registration & Payments
SOMA Wellness accepts the payment methods displayed through the secure website checkout. Available payment options may vary depending on the experience or purchase.
Yes. The reservation payment, deposit, or full payment specified on the event page is required to secure your space. If a remaining balance is due, it must be paid by the deadline listed for that experience.
When a deposit or split-payment option is available, it will be clearly stated on the workshop registration page. Not every SOMA Wellness experience will necessarily offer an installment option. However, most workshops and experiences have flexible payment options available at checkout.
Registration closes at 11:55 PM on the deadline stated for the experience or earlier if the event reaches capacity. Unpaid or incomplete reservations may be released. If an applicable future-workshop credit is requested before the required deadline, previously held payments remain subject to SOMA Wellness policies and are nonrefundable.
Refund requests must generally be made within 48 calendar hours of the original payment. After that period, payments are nonrefundable. Please review the Terms & Conditions for the complete policy applicable to your registration.
A registration may generally be transferred to another participant when SOMA Wellness receives appropriate advance notice before the event, subject to the applicable Terms & Conditions. Contact experiences@somawellnessmcn.com as soon as possible if you need to request a transfer.
With appropriate advance notice before the applicable deadline, a dollar-for-dollar future-workshop credit may be available under SOMA Wellness policies. No-shows do not qualify, and payments held for a future experience remain nonrefundable.
If SOMA Wellness must cancel or reschedule an experience, registered participants will be contacted with the available options, which may include a refund or transfer/credit toward a future experience.Read our full Terms & Conditions →
06
General
SOMA Wellness is rooted in Middle Georgia. Individual workshops, gatherings, and community experiences may take place at different locations, so always check the specific event page for the current location and address.
For general SOMA Wellness questions, email:contact@somawellnessmcn.com For workshops, Cozy Conversations, registration, or other experience-related questions, email: experiences@somawellnessmcn.com
Private or custom experience requests may be submitted for consideration based on availability, group needs, and alignment with SOMA Wellness offerings. Contact SOMA Wellness to discuss what you have in mind.
SOMA Wellness welcomes inquiries from community organizations, professionals, and other aligned partners interested in meaningful collaboration. Please contact us with information about your organization, idea, or proposed partnership.
Use the official social media links provided on the SOMA Wellness website to stay connected with upcoming experiences, announcements, resources, and community updates.
No. Workshops are one part of SOMA Wellness. SOMA is continuing to develop community experiences, reflective resources, journals and workbooks, Cozy Conversations, and other intentional wellness offerings designed to support connection, reflection, and personal growth.
Still have a question?
We’re happy to help. Reach out anytime — we’d love to connect.
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